Terms of Service

OVERVIEW

Welcome to Ziggle Play. The terms “we”, “us” and “our” refer to Ziggle Play. Ziggle Play operates this online store and website, including all related information, content, features, tools, products and services (collectively, the “Services”).

Our store is powered by Shopify, which enables us to make the Services available to you. These Terms of Service explain your rights and responsibilities when accessing, browsing, purchasing from or otherwise using our Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, you should not access or use our Services.


SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you are the parent or legal guardian of any minor permitted to use the Services through a device or account you manage.

You agree to provide accurate, current and complete information when creating an account, placing an order or contacting us. You are responsible for maintaining the confidentiality of your account details and for activity carried out through your account. Accounts may not be transferred, sold or assigned without our permission.


SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display our products, colours, packaging, dimensions and other details as accurately as possible. However, the appearance of the Mini Glitter Dumpling Squishy may vary slightly depending on your screen settings, lighting conditions, manufacturing batches and the selected option.

Measurements are approximate, and colours included in assorted or 12 Pack options may vary. Product descriptions, specifications, packaging and availability may be updated at any time without notice.

Our sensory toys are not edible and must not be bitten, chewed, pierced, excessively stretched or placed inside the mouth. Products intended for children should be used in accordance with the stated age guidance and under appropriate adult supervision.

We reserve the right to modify, limit or discontinue any product, colour, variant, pack size or promotion at our discretion.


SECTION 3 – ORDERS

Submitting an order constitutes an offer to purchase from Ziggle Play. We reserve the right to accept, reject, cancel or limit any order at our discretion. An order is not considered accepted until payment has been successfully processed and an order confirmation has been issued.

We may cancel or restrict orders that appear fraudulent, contain inaccurate information, involve unauthorised payment activity or appear intended for commercial resale. Purchases are subject to our Refund Policy.


SECTION 4 – PRICES AND BILLING

Product prices, discounts and promotions may change without notice. Unless expressly stated otherwise, displayed prices may not include taxes, duties, customs charges, import fees or other costs imposed by your location.

You agree to provide accurate billing and payment information and confirm that you are authorised to use the payment method submitted with your order.


SECTION 5 – SHIPPING AND DELIVERY

Processing and delivery timeframes are estimates only and are not guaranteed. Ziggle Play is not responsible for delays caused by delivery carriers, customs authorities, severe weather, public holidays, high seasonal demand, incorrect address information or other circumstances beyond our reasonable control.

You are responsible for reviewing your shipping information before completing your purchase. Risk of loss may transfer to you once the order has been handed to the applicable delivery carrier, subject to any rights available under applicable consumer law.


SECTION 6 – INTELLECTUAL PROPERTY

All content made available through our Services, including our store name, branding, written copy, graphics, photographs, videos, product presentation, website design and other materials, is owned by Ziggle Play or used with permission from the relevant rights holder and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell or commercially exploit any content from our Services without prior written permission. All rights are reserved.


SECTION 7 – OPTIONAL TOOLS

We may provide access to tools, integrations or services operated by third parties. These tools may be provided “as is” and “as available” without warranties, representations or endorsements from Ziggle Play.

Your use of optional third-party tools is at your own discretion and risk and may be subject to separate terms issued by the relevant provider.


SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to websites, platforms or services operated by third parties. Ziggle Play does not control and is not responsible for third-party content, security, products, services, terms or privacy practices.

You should review the applicable policies of a third party before interacting with its website or providing personal information.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, purchases made through the Ziggle Play website are transactions directly between you and Ziggle Play. Shopify is not the seller of our products and is not responsible for fulfilling orders or resolving disputes relating to purchases made from our store.


SECTION 10 – PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy and may also be processed in accordance with Shopify’s applicable privacy policies.


SECTION 11 – FEEDBACK

If you voluntarily submit reviews, ideas, suggestions, photographs, comments or other feedback, you grant Ziggle Play a non-exclusive, worldwide, perpetual, royalty-free licence to use, reproduce, adapt, publish and display that content for lawful business and promotional purposes.

You confirm that any content you submit does not violate another person’s rights or contain unlawful, misleading, harmful or offensive material.


SECTION 12 – ERRORS AND OMISSIONS

Information available through our Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping charges or delivery estimates.

We reserve the right to correct errors, update information or cancel affected orders at any time, including after an order has been submitted, subject to applicable law.


SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful, fraudulent, abusive, harmful or malicious purposes. You must not interfere with the operation or security of our website, introduce harmful code, misuse customer information, impersonate another person or attempt to gain unauthorised access to any account, system or network.


SECTION 14 – TERMINATION

We may suspend, restrict or terminate your access to the Services if we reasonably believe you have breached these Terms, misused the website, engaged in fraudulent activity or created a risk to Ziggle Play, our customers or our service providers.

Any provisions that are intended by their nature to survive termination will remain in effect.


SECTION 15 – DISCLAIMER OF WARRANTIES

EXCEPT WHERE EXPRESSLY STATED OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

Nothing in these Terms excludes any guarantee, warranty or consumer right that cannot lawfully be excluded.


SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, ZIGGLE PLAY, SHOPIFY AND THEIR RESPECTIVE AFFILIATES, SERVICE PROVIDERS, EMPLOYEES AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL LOSS ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.

Ziggle Play is not responsible for injury, damage or loss caused by misuse of a product, failure to follow safety guidance, biting, chewing, piercing, excessive stretching, exposure to sharp objects or continued use after the outer surface becomes damaged.


SECTION 17 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Ziggle Play, Shopify and their respective affiliates, employees, service providers and representatives from claims, liabilities, losses or expenses arising from your breach of these Terms, misuse of the Services or violation of another person’s rights.


SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted or removed where necessary. The remaining provisions will continue in full force and effect.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

Any failure by Ziggle Play to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with any policies referenced on our website, constitute the entire agreement between you and Ziggle Play regarding your use of the Services.


SECTION 20 – ASSIGNMENT

We may assign or transfer our rights and obligations under these Terms in connection with normal business operations, restructuring, financing, merger or sale. You may not assign or transfer your rights or obligations without our prior written permission.


SECTION 21 – GOVERNING LAW

These Terms are governed by the applicable laws of the jurisdiction in which Ziggle Play operates, without limiting any mandatory consumer protections available to you under the laws of your place of residence.


SECTION 22 – HEADINGS

Headings are included for convenience and organisation only and do not affect the interpretation of these Terms.


SECTION 23 – CHANGES TO TERMS

We may revise these Terms from time to time to reflect changes to our Services, business practices or legal obligations. The most current version will be posted on this page.

Your continued use of the Services after updated Terms are published constitutes acceptance of those changes, where permitted by law.


SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms of Service should be submitted through the Contact option available on the Ziggle Play website.